Last updated: May 31, 2025
By accessing or using Synchra (synchra.net), you agree to comply with and be bound by these Terms of Use. If you do not agree with these Terms, you must not use the Service. Synchra may modify these Terms at any time by posting the updated version on our website; your continued use of the Service constitutes acceptance of the revised Terms. Synchra provides a multi-streaming management platform, and your use of all features (including any software or content made available through the Service) is subject to these Terms.
Synchra is a multi-streaming tool that helps content creators manage their live streams across platforms. It combines multiple chat streams into one unified view, allowing you to monitor and moderate all platform chats simultaneously. Synchra also aggregates stream-related activities (like donations, subscriptions, and follows) into a single Activity Feed. Key features include:
These features work by connecting your streaming platform accounts to Synchra (via OAuth tokens) and retrieving/controlling data on your behalf. You understand that Synchra is not affiliated with Twitch, YouTube, Spotify, or any other third-party platforms; we simply use their public APIs to provide the Service.
You must register for a Synchra account to use the Service. You agree to provide accurate registration information and keep your account credentials secure. You must be at least 13 years old to use Synchra. (For example, Twitch and YouTube both require users to be 13+, and Spotify's terms specify that users under 18 need parental permission.) By creating an account, you represent that you meet the age requirement and have the legal authority to use the connected streaming accounts. You are responsible for all activity conducted through your Synchra account. We reserve the right to suspend or terminate any account if it is used in violation of these Terms or applicable laws.
Synchra collects and stores certain user data necessary to operate the Service. This includes your chat messages and activity events (e.g. donations, subscriptions) from all connected channels. We store these records so that you and your moderators can review past chats and events. We also store OAuth access tokens for your Twitch, YouTube, and other connected accounts so that Synchra can perform actions (like reading chat or updating stream titles) on your behalf. Synchra does not sell or rent any personal information. Similarly, we use your data only to provide and improve the Service, and we do not share it with third parties for their marketing purposes. All personal data collected by Synchra is handled in accordance with our Privacy Policy (see [email protected] for contact); by using Synchra, you consent to the data practices described there.
Synchra integrates with several external services to retrieve data and run its operations. When you sign in or link your accounts, we access:
We use OAuth 2.0 flows to obtain permission for these services. For example, after you log in with Twitch, Synchra will hold a Twitch access token so we can retrieve your username, stream title, and chat messages. You authorize Synchra to use these tokens only for the purposes of providing features you have requested. We also rely on cloud providers to operate the Service. For instance, Synchra uses Cloudflare for content delivery and DDoS protection, and Sentry for error logging. These providers may process your information (such as IP addresses, logs of requests, or error data) as part of their normal operation of the Service infrastructure. You agree that Synchra's use of these third-party services is not under our direct control; we are not responsible for the privacy practices or content of any third-party platform.
You may delete your Synchra account at any time by using the account settings or by emailing us ([email protected]). Upon deletion, Synchra will delete all data associated with your account. In line with common industry practices, we retain backup copies of user data for a short period (up to 30 days) to allow any necessary recovery. Consistently, once you delete your account, Synchra holds your data for at most 30 days and then permanently erases your chat logs, activity feed, and any other personal data. We similarly remove all personal data unless required to retain it for legal reasons. In summary: your data is yours and will be erased upon your request. We do not sell any of your information at any time. Please refer to our Privacy Policy for more details on data retention and how we protect your privacy.
Synchra acts as a hosting and management tool for your streamed content; any messages, text, or media transmitted through our combined chat are "User Content" under these Terms. You alone are responsible for all User Content associated with your account. We do not pre-screen or endorse any messages sent through the Service, and Synchra is not liable for any User Content. You agree not to use Synchra to send illegal, harmful, hateful, or infringing content, and not to harass or abuse other users. You must comply with all applicable laws, as well as the Terms of Service of the platforms you connect (Twitch, YouTube, etc.). We reserve the right to suspend or terminate your access if you violate these rules. You further agree not to attempt to reverse-engineer, scrape, or misuse the Service (for example, by using bots to collect data you are not authorized to access).
All software, technology, graphics, text, and other content available on Synchra (except User Content) are the intellectual property of Synchra or our licensors. We grant you a limited, non-exclusive, non-transferable license to use the Service as permitted by these Terms. You may not copy, modify, distribute, or create derivative works of Synchra's code or design without our consent. Your own content (such as chat messages you send) remains yours. By using the Service, you grant Synchra the right to store and display your User Content as needed to provide the Service to you (for example, showing your chat messages in the Activity Feed).
The Synchra Service is provided on an "as is" and "as available" basis. Synchra disclaims all warranties to the fullest extent permitted by law. We make no guarantee that the Service will be uninterrupted, secure, or error-free. We expressly disclaim any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. To the extent permitted by applicable law, Synchra does not warrant the accuracy or reliability of any content, and does not guarantee that User Content will not violate anyone's rights. You use Synchra at your own risk.
To the maximum extent permitted by law, Synchra (and our owners, officers, employees, and partners) will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service.
You agree to indemnify and hold Synchra (and our affiliates, officers, and employees) harmless from any claims, damages, liabilities, losses, or expenses (including attorneys' fees) arising out of or related to: your use of the Service, your User Content, your violation of these Terms, or your infringement of any third-party rights. Synchra reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
Synchra may update these Terms of Use from time to time. If we make material changes, we will post the new Terms on our site with a revised "Effective Date." It is your responsibility to review the Terms periodically. By continuing to use Synchra after any changes, you accept the updated Terms.
These Terms are governed by the laws of the jurisdiction in which Synchra is established. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have questions or concerns about these Terms, please contact us at [email protected].
For all data privacy matters, you can also reach out to that email address.
Your use of Synchra is subject to both these Terms of Use and our Privacy Policy, so please review both documents carefully.
